• Items purchased through lightflighter.com

1. We guarantee all merchandise purchased through lightflighter.com.
2. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
3. Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
4. No refunds after 30 days.

  • To return an item purchased through lightflighter.com

1. Pack the item in the original packaging and shipping box, if possible.
2. Include the original packing slip or copy of the receipt and reason for the return.
3. Send your order number and tracking number to service@lightflighter.com
LightFlighter warrants our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. Please see our warranty for further details.

  • Items purchased through other retail locations

We do not offer returns or exchanges on products purchased at locations other than lightflighter.com. However, we will replace a damaged item per our warranty policy. Complete a claim form and customer support will contact you directly.
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